Sales & Policy Information
PAYMENT TERMS
Terms for credit-approved customers are net 30 days. Late fees will be appropriated after 30 days at 1.5% per month. We accept Visa, MasterCard, American Express, Money Orders and Checks. COD's are also available.

FREIGHT TERMS
Within the continental (except Alaska and Hawaii) United States, freight is paid on purchases over $300.00 unless otherwise noted. We charge freight on certain odd size and heavy weight items.On pre-paid orders, we reserve the right to select the carrier. On LTL orders that do not qualify for pre-paid freight, charges will be pre-paid and added to the invoice. We will make every attempt to ship items ordered the same day if ordered by 1:00 EST if in stock. In most cases we ship UPS standard ground. We cannot ship or bill to international addresses. Please contact office for further assistance. We cannot ship to PO Boxes. Express Shipping may be available please contact office for further information. Products may be delivered in separate shipments from different locations.

PACKAGING CLAIMS
If there is any shortage or overage, it should be reported immediately so appropriate measures can be taken. Title of ownership transfers to the customer when it is accepted by the carrier. Should damage or loss occur, note it on the freight bill at the time of delivery. In the event you need to file a claim, our sales staff will be glad to assist you. For drop shipments: We will assist you with completing your orders, and they are subject to our regular freight terms. Drop shipments via COD are not available. *All prices are subject to change without notice.

GUARENTEE
If you are not completely satisfied with our products, return them within 30 days for a full refund. Please call to authorize return before you send it.

RETURNS
In the event you need to return an item after 30 days our sales staff will be glad to assist you. All returns must be authorized in advance. There will be a Restocking charge of 15%. All Sales are Final on Clearance and Close-Out items.

REFUNDS
All refunds will be for Roofers Toolbox, Inc. store credit.

SALES TAX
All prices are in US dollars and do not include any local, state or federal taxes. Such taxes are the sole responsibility of the purchaser, when required. Sales Tax is charged to California residents.

DISCLAIMERS
We make no representation of warranties of any kind. In no event shall Roofers Toolbox Inc be held liable for any damages whatsoever arising out of use with this site or the products purchased from it. Roofers Toolbox Inc. is not responsible for the performance of the products purchased from manufacturers it distributes. Roofers Toolbox Inc. is not responsible for any claims made by its manufacturers nor can we assume any liability for any statement printed or posted. This web-site strives to protect its customers against fraud.